Who is Madam Ng?
She's so loud that you'll hear her voice before she appears.
This is how Madam Ng Lye Poh is described by business owners in Hougang.
The 79-year-old lady was kidnapped for ransom on Wednesday but has been released.
Madam Ng, the mother of Sheng Siong supermarket chain's CEO has been described as a lively and spirited woman with a loud voice.
Affectionately called "towkay mah", or boss' mother in Hokkien, she's well-known to the business owners of a stretch of shops along Hougang Avenue 8.
Mr Rajakumar has known her for over 20 years, and describes her as friendly and humble.
Madam Ng frequents the wet market he owns about three to four times a week when she does her family's marketing with her domestic helper.
"She's very kind, even though she's so rich, she's very kind and she has a good heart - she always takes care of older people, I know that. And whenever she goes overseas, she'll buy something for me."
A bakery staff who declined to be named knows Madam Ng's routine well.
"She'll buy veggies in the morning and after she's done, she'll send her helper home and hang out at the coffeeshop."
Mr Lee is the supervisor at the Chang Cheng Mee Wah coffee shop at Blk 631 Hougang Avenue 8.
"She's usually here alone and she'll order a drink and chat with the coffeeshop stall vendors. She can be a little loud when she speaks but it's nothing much. She'll finish her coffee and walk around this area. Everybody knows her and calls her "Sheng Siong aunty"."
Madam Ng's son, Mr Lim Hock Chee, told reporters camped outside his Jalan Arif home that his mother is well and resting.
"We'll discourage her to go out on her own now. Either my wife or helper will accompany her if she has to go out. She slept well last night because she was exhausted from the ordeal. We try to not remind her of the kidnapping incident."
Madam Ng was abducted on Wednesday morning by two men while she was on her way home from a nearby market.
They have been charged in court under the Kidnapping Act.
If convicted, they face the death penalty or life imprisonment with caning.
-By Fann Sim
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