Tourists less satisfied with quality of goods and services in Singapore: survey
A survey has found that tourists are less satisfied with the quality of goods and services in Singapore.
The survey, done by the Singapore Management University, saw a year-on-year drop in tourists' customer satisfaction levels.
On a scale of 100, the tourism sector scored 70 points this year, down from 73.5 points last year.
The survey polled some 2,500 tourists on their satisfaction levels with attractions, hotels and tour operators in Singapore.
Attractions involved in the survey include Universal Studios Singapore, Sentosa and the Singapore zoo, among others.
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