Survey reaffirms trust and confidence placed by public on State Courts
A survey has painted a high level of trust and confidence of the State Courts.
Almost all the 1,000 respondents surveyed agreed or strongly agreed that the State Courts are fair, accessible, independent and impartial as well as responsive.
The survey also indicated areas for improvement.
These include keeping up with technological advancements and leveraging technology to improve the efficiency of court services and processes.
In this regard, the State Courts said they launched the Integrated Electronic Litigation System (eLitigation) for civil and family cases last year.
For criminal cases, the Integrated Criminal Case Filing and Management System (ICMS), is being progressively rolled out.
It's a paperless system that enables all enforcement agencies to start criminal prosecutions and other criminal matters electronically without a courthouse visit.
The prosecution and defence will be able to file applications and receive court orders and documents online.
The State Courts say they will continue to use technology to improve and enhance their processes.
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