Updated: 02/06/2014 22:32

Social Service Office launched in Boon Lay

Social Service Office launched in Boon Lay

A Social Service Office launched in Boon Lay today will allow voluntary welfare organisations and community partners in the area to provide more coordinated social services to those who need them. 

This is under its Pilot Integration Services programme which aims to give low-income families and individuals extra touch points to get help. 

Acting Minister for Community, Culture and Youth Lawrence Wong was at the launch of the Social Service Office - or SSO - at Block 189, Boon Lay Drive.

He says there are plans for a new Family Service Centre or FSC to be built across the road. 

"In Boon Lay, statistics in terms of financial cases that has been received by the district, I think we are amongst the highest. Of course, this SSO will serve the Jurong West area, the fact that it's located right here in Boon Lay, I think it'll be very convenient and helpful the for the residents. Together, by integrating their services, I think they can provide much faster, more convenient delivery of social services to residents who are in need." 

The SSOs, together with the current 43 FSCs islandwide, will form a network that will put help within 2km of where 95 per cent of needy residents live or work. 

General Manager of the Boon Lay SSO, Chong Soo Fern says the close proximity allows case workers to do joint interviews and home visits. 

"Some of the cases, if they experience high stress, some times, we are able to call for help from FSC social workers who are nearby, to come and provide counselling. Clients, they don't like to repeat their stories many times, we are trying to minimise that gap by providing this service." 

Nine more SSOs will be rolled out this year, bringing the total to 20.

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