SMRT says it will do everything possible to improve reliability of rail network
SMRT says it will do everything possible to improve the reliability of its rail network.
It says it takes a zero-defect attitude in its operations and will investigate the root cause of each rail incident seriously.
In a statement, it said that the spate of service disruptions last month has drawn public attention to the current state of reliability of SMRT's train services.
SMRT said an ageing network is one of the many underlying reasons for these incidents.
And this is exacerbated by higher operational loading and inadequate capacity, all of which has increased the strain on the trains and tracks.
The rail operator noted that following a major rail disruption in December 20-11, it has invested significant resources to improve train service reliability, particularly in the ageing North-South and East-West lines.
Beyond these maintenance and renewal efforts, SMRT said it is taking a proactive and holistic approach to strengthening the rail engineering capability through a number of ways.
For example, it is in close collaboration with industry partners and academia to find technological solutions to enhance preventive and predictive maintenance capabilities.
SMRT says it is using new sensor technology to collect data on track and train systems and have seen early successes in their application.
It also recently convened a Technical Advisory Panel, comprising local and international engineering and transport experts, who reviewed the existing systems and processes, as well as future plans.
The advisory panel found the rail operator's efforts to improve reliability and safety standards to be sound and progressive.
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