SMEs must make use of technology to anticipate change to remain competitive: MP Yeo Guat Kwang
Speaking in Parliament, MP for Ang Mo Kio GRC and NTUC Assistant Secretary-General, Yeo Guat Kwang says Small and Medium Enterprises or SMEs must forecast trends,
and harness technology to stay ahead of the competition.
Mr Yeo cited examples of successful food and beverage outlets that relied on automation or improved workflow processes to achieve lower operating and manpower costs.
He added that in some cases, consumers also have a part to play, and concluded that Singapore is where it is today because of a collective effort.
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