Singtel network down on Jurong Island
®Copyright MediaCorp
SingTel subscribers were not able to access their mobile phone network, on Jurong Island today.
Viewers told Mediacorp the problem started as early as 9am.
SingTel said the incident happened at about 9.45 a.m.
Singtel engineers are working to repair the damage.
The telco said it expects to restore the network by 9pm.
But at 10.30pm, Singtel sent another statement saying the recovery of services is still in progress.
Responding to queries, Singtel said the glitch is due to damage on its fibre infrastructure, by a third-party building contractor doing pilling work.
The telco said this affected some mobile, voice and broadband services on the Island.
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