Setting service standards for mobile broadband being considered

SINGAPORE: The government is considering the feasibility of establishing quality of service standards for mobile broadband services.

Authorities are moving to ensure that standards for fixed and mobile broadband services will meet the expectations of consumers.

Communications and Information Minister Yaacob Ibrahim said in Parliament that over the last two years, there had been significant improvement in broadband speeds in Singapore.

This is due in part to the Next Generation Nationwide Broadband Network and broadband speeds have overtaken a few countries.

However, authorities do not rule out the option of imposing further regulatory requirements on Internet Service Providers to improve the broadband experience.

Dr Yaacob said: "We need to be mindful the internet market is dynamic and complex, and that any regulatory intervention should be justified, effective, and sustainable, rather than create uncertainties for the market, or inadvertently dull market incentives to invest, innovate and compete."

— CNA/fa