Public Transport Operators' efforts lauded but more can be done: Lui
Transport Minister Lui Tuck Yew says the Land Transport Authority will continue to work with Public Transport Operators to intensify their maintenance and upgrading efforts.
He told Parliament, that overall, train service has improved with train delays longer than five minutes falling by 20 per cent and train withdrawal rates down by more than 25 per cent.
This is due to a step-up in resources to intensify maintenance and fix reliability issues.
However, Mr Lui says there is room for improvement.
Beyond existing solutions, the Joint Teams that LTA has set up with SMRT and SBS Transit have adopted a "find and fix" approach to rectify existing issues with the rail systems.
Both operators will also adopt a new "predict and prevent" approach to their respective maintenance regimes.
Under this new approach, operators will undertake active condition monitoring of rail assets and formulate maintenance processes to optimize the performance of the assets over their life-cycles.
This is on top of a 500 million dollar investment by SMRT to overhaul older trains by 2016 and upgrade the signalling system by 2018.
SBST has also stepped up improvement works to rectify tunnel leakages among other issues, and will be commencing an upgrading programme for the North-East Line trains.
In the case of the train breakdowns in January, Minister Lui expressed disappointment.
"SMRT could have done much better in service recovery, especially to provide timely information to affected commuters. As part of its investigations, LTA will also highlight gaps in SMRT's communication with affected commuters, and work closely with both operators to share learning experiences and improve their incident management."