New care services hub opens at City Square Mall

SINGAPORE: A new one—stop hub for the elderly and disabled has opened at City Square Mall at Kitchener Road.

The Centre for Enabled Living (CEL) made a first—of—its—kind attempt to bring social services into a shopping mall.

"To prepare for an ageing population, the government will be investing significantly in facilities and services to support the needs of our seniors," said Health Minister Gan Kim Yong.

"However, improving the quality of service delivery is also a key priority. We must be able to make services more accessible, more comprehensive and more seamless for those in need."

Receptionists will direct visitors to the right partner organisations, including NTUC Eldercare and St Luke’s ElderCare, Thye Hua Kwan Moral Society and Asian Women’s Welfare Association, where they can sign up for a range of services.

This includes senior activity centres, home help services and caregiver training.

Family consultation rooms have also been built for those who require further advice, or prefer discussing their needs in a private setting.

Two of the four rooms include video—conferencing facilities for remote consultations.

In the retail section, customers can buy elderly—friendly equipment, exercise machines and devices that can help the elderly live more independently.

The goods and services include mobile phones with an emergency alert system, hearing aids, wheelchair rentals and incontinence products.

Family members can also sign up for hands—on training sessions to learn how to be a better caregiver to their loved ones.

The centre is located at Basement 2, and will be open from 10am to 10pm daily.

— CNA/xq