LTA announces two year trial of Bus Service Reliability Framework
Starting next month, a new incentive-penalty scheme will be rolled out for 22 bus services in a bid to shorten waiting time at bus stops.
The Land Transport Authority (LTA) is conducting a two-year trial of the Bus Service Reliability Framework, practised in cities like London.
The trial will involve 22 bus services.
The first batch will involve 15 SBS Transit and SMRT services.
They include bus services 3, 17, 39, 52, 176, 184, 188, 228, 241, 242, 302, 325, 858, 901 and 911.
Transport Minister Lui Tuck Yew made the announcement on the sidelines of the launch of a City Direct service in Ang Mo Kio.
"Today we measure their departure from the interchange. That's one way of measuring. But I think for the commuter who is on the road, the more important thing is that buses arrive regularly at the bus stops the're waiting at. So we're trying to work with operators so they can time their buses at more regular intervals so it means they have to put more manpower at the backend and monitor it more closely at their ops centre, give direct instructions to their bus drivers so they can space out the arrivals of the buses."
An indicator known as Excess Wait Time or EWT will be used to compare commuters' actual and scheduled waiting times.
The lower the EWT score, the better the bus service reliability.
The Public Transport Operators will be rewarded or penalized based on their EWT scores.
Bus operators can receive a monetary incentive of between $2,000 and $6,000 monthly or fined between $1,300 and $4,000 based on their fleet size.
Incentives and penalties will be paid out to the bus operators on a six-monthly basis.
There will be no incentives or penalties for the first four months of the trial to allow operators time to adjust.
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