Channel NewsAsia
Updated: 02/21/2014 20:39 | By Channel NewsAsia

Complaints against 24-hour coffee shops, supermarkets "small and manageable"

Complaints against 24-hour coffee shops, supermarkets "small and manageable"


Complaints against 24-hour coffee shops, supermarkets "small and manageable"

SINGAPORE: Only about five per cent of coffee shops and one per cent of supermarkets and convenience stores with 24-hour operations here were the target of noise complaints from the public last year.

The Housing and Development Board (HDB) received complaints about noise directed against 60 coffee shops and 13 supermarkets and convenience stores.

There are about 1,200 coffee shops and 1,600 supermarkets and convenience stores which operate 24 hours in HDB estates.

Providing an update in Parliament on Friday, Minister of State for National Development Lee Yi Shyan said these numbers are small and manageable.

He said HDB engages operators of such businesses before they begin operations to minimise potential inconvenience and noise.

Operators have to abide by rules which include restricted times for the delivery of goods by suppliers and restrictions on unpacking activities at night.

Coffee shop operators must also close their outdoor refreshment areas at 11pm.

Mr Lee said HDB conducts regular inspections, including late at night and early in the morning, to ensure that the operators adhere to the measures.

HDB will work with grassroots advisers and organisations to enforce requirements for establishments that infringe the rules repeatedly, he added.

Mr Lee said 24-hour coffee shops and supermarkets exist because they cater to workers who work night shifts, such as taxi drivers and healthcare workers.

- CNA/fa

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