Channel NewsAsia
Updated: 11/11/2012 01:11 | By Channel NewsAsia

Check—in glitch caused by system—wide outage: Jetstar Asia

Check—in glitch caused by system—wide outage: Jetstar Asia


Check—in glitch caused by system—wide outage: Jetstar Asia

SINGAPORE: Jetstar Asia has apologised for the inconvenience caused when its check—in system by Navitaire suffered an outage.

A statement from the airline said seven flights bound for Kuala Lumpur, Bangkok, Taipei, Ho Chi Minh City from Changi Airport Terminal 1 experienced delays of between 50 minutes and two hours.

During the outage, passengers were checked in manually and kept informed of delays to their flights.

The system was restored at 9:00am and flights have resumed.

Those who were affected by the delay can call Jetstar Asia at 800 852 9507 should they need help.

— CNA/ck

Latest Photo Galleries on xinmsn

NEWS VIDEOS