Channel NewsAsia
Updated: 03/07/2014 17:32 | By Channel NewsAsia

1,700 passengers affected by DTL service disruption

1,700 passengers affected by DTL service disruption


1,700 passengers affected by DTL service disruption

SINGAPORE: About 1,700 passengers were affected when the Downtown Line (DTL) service was disrupted on Friday morning for over half an hour due to a power fault.

Rail operator SBS Transit said that during this time, train services in both directions at all six DTL stations were disrupted.

The fault, which occurred at about 9.35am, was due to a defect in the Uninterruptible Power Supply (UPS) system at the DTL Operations Control Centre (OCC). This affected the OCC's ability to control and monitor train operations.

As a result, all the trains at the stations' platforms were held back as a safety precaution.

Engineers from both the DTL and Land Transport Authority were immediately activated to respond to the fault and full service resumed at about 10.10am.

The cause of today's incident is still being investigated.

To help commuters continue on their journey, SBS Transit said free bus rides and shuttle bus services were available at all the six DTL stations. Commuters were able to board passing bus services for free at the affected stations.

In addition, 14 shuttle buses and more than 90 goodwill ambassadors were activated for duty at affected stations to assist commuters.

SBS Transit said it "deeply apologises" to all passengers who were inconvenienced.  - CNA/ac

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